Wendy's Reviews and Complaints

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Wendy's Reviews

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  • The past ATLEASET 10 trips to our local Wendys

    The wait time is always 12 min or more, although if the foods good I'm willing to wait.. The food.. 75% of the time order is wrong example: I always order #9 medium with sm chilli and cheese.. The sandwich has lettuce, tom, hm dressing.. I receive onions, mayo and chicken half the time or the chicken is very dry, and the other half hm dressing and tom. The fries we know to order 1 size larger because there never close to full, the drinks are always right though. Tonight I had just had enough, so instead of just dealing with it I pulled a U-turn and back to the drive thru! The window... More...
    (Restaurants, Fast Food, Coffee)
  • Rude Green Bay Manager

    My experience through the drive through was horrible for no reason. My friends and I ordered are food and the person initially had troubles so when we got to the window a lady rudely added the rest of the items that the first person forgot. When we pulled off we checked our order to make sure it was correct and it wasn't so we pulled around the drive through and asked nicely if we could get our correct order. After a rude lady directed us to move forward we got to the window with the manager accusing us of not ordering what we asked nicely to change even though we did. For speficially... More...
    (Restaurants, Fast Food, Coffee)
    Edekleyn's Picture   Edekleyn    0 Comments   Comments
  • Disappointment

    I visited the Wendy's in Woodbridge Mall in Woodbridge NJ. I ordered No. 1 combo which is the single burger meal. I order to go. I leave the mall to go 3 mins away to eat my meal. I was so disappointed to found I was given a chicken sandwich with bacon. I just don't understand how I order a burger and get a chicken sandwich. I couldn't go back and be late for my appointment. More...
    (Restaurants, Fast Food, Coffee)
    lashayla1's Picture   lashayla1    0 Comments   Comments
  • rude service/bad food

    We were at the Wendy's in Lawrence Indiana. As soon as we walked in, one of the guys who worked there went and locked the door behind me, my dad, my sister, and my two uncles. My dads friend came in about a minute behind us and tried opening the door, and ended up breaking the inside handle on the door. The guy never should've locked the door behind us, causing my dads friend to break the door! Then, we all ordered, and the people were downright rude. The girl didn't even give us our drinks even though we ordered combos. The food tasted terrible and made us all sick. And,... More...
    (Restaurants, Fast Food, Coffee)
    kessler23's Picture   kessler23    0 Comments   Comments
  • Wendy's horrible customer service

    I just left the Store of ZIP Code 47112 I walked in ice all over the floor trash everywhere overflowing I ordered my burger was messed up I returned it they made me a fresh one it was messed up as well ended up having to leave my tray and food on the table because there was no where to put it in the trash is trash all throughout The restaurant service was horrible I ended up leaving without eating my food and walking to Taco Bell and ordering where their cocks were actually wearing gloves square four of yours was not in my service was great thanks More...
    (Restaurants, Fast Food, Coffee)
    Dbled's Picture   Dbled    0 Comments   Comments
  • Rude but food is good when they get my orders right.

    If I could give this Wendy's 0 stars I would. They are slow, over half of the employees are rude. I went through the drive through and they forgot to give me an order of fries. I went into the store and let the register associate know. The associate mentioned to another associate that she had bagged the order wrong. The associate stood there with a dumb look on her face and as I was leaving, said with an attitude that she didn't bag it wrong. I wouldn't go into that place and deal with their potential rudeness for no reason. Very irritated at this location. More...
    (Restaurants, Fast Food, Coffee)
    Nikilee766's Picture   Nikilee766    0 Comments   Comments
  • Bad salad

    I ordered an Apple Pecan half salad at Wendy's on Highway 76 West in Branson, Missouri. It looked fine until I saw the lettuce in the middle and on the bottom of the salad. It was very brown and obviously old. I should have returned it, but I didn't due to the number of customers in line. As I was leaving, I realized there were no pecans in the salad. For an advertised " made fresh daily" salad, I was highly disappointed in whatI received. This occurred on March 26, 2015. More...
    (Restaurants, Fast Food, Coffee)
    Tourist's Picture   Tourist    0 Comments   Comments
  • Horrible Wendy's experience

    Went to Wendy's in elmsford New York and and a terrible experience order a bluecheese bacon burger and a son of baconator when receiving the food the baconator was awfuly cold walked back and told the lady at the drive tru window it was cold she brought her manager and the manager denied that it was cold and was arguing it wasn't cold yet it was she then offerd to make another as I waited for several minutes in the cold a customer in the drive tru line also reicived his meal cold and confronted her the manager than began to become really upset that his meal was also cold as... More...
    Csanchz21's Picture   Csanchz21    0 Comments   Comments
  • Wendy's was extremely rude to customers

    Almost everyday my friends and I go to Wendy's for lunch. We are all high school students, and in general Wendy's makes a lot of their profit because they are next to a high school. On average students end up having lunch at Wendy's and staying there for approximately 35 minutes. But this week was our exams, and after they were over we all went to Wendy's. Each one of us had boughten something and were sitting there- not disturbing anyone, along with other high school students, when one of the workers began to tell at us and demanded that we leave for their "lunch... More...
    (Restaurants, Fast Food, Coffee)
    Smckay12345's Picture   Smckay12345    0 Comments   Comments
  • Your Chili

    Just got 2 chili's from your store in Galax,Va. It was awful - so hot with spicies (tasted like a lot of hot chilies) my husband and I couldn't stand it. Been eating your chili for over 20 years - will not eat it any more nor will I even go there again. Called up the store and they said you had changed your receipe - well - your ruined it and you will see a lot of customers not coming back. Pat More...
    SpartaHomes's Picture   SpartaHomes    1 Comments   Comments
  • Wendy's new chili recipe...

    As a long-time Wendy's chili patron, I am so very disappointed with your new chili recipe. Your store manager, when asked, said that, ,to cut costs, your chili is no longer made fresh daily in your stores, She stated that it is now shipped ready- made from a central location. This has necessitated a new recipe and several added chemicals, NON WHICH ARE FOOD., Your fresh food has now become a fast food chemical mix. How sad! No wonder our cancer rates are going sky high! . Your manager also stated that her customers find the "new chili" awful in taste. I agree. Good... More...
    (Restaurants, Fast Food, Coffee)
    Sorry2cugo's Picture   Sorry2cugo    0 Comments   Comments
  • Wendy's Pretzel Bacon Cheeseburger to dry and hard to eat!

    I have been wanting to try the Pretzel Bacon Cheeseburger since the commercials make them look so good! Well I finally ordered one at the drive-thru on North Shore Blvd. Slidell,LA 70460. When I got home and opened the box i came in it just looked dry. I touched it and the outside of the bread was far from "pretzel like" it was rock hard and the bottom of my bun was black. The meat was all dry and even the cheese was dry! I broke it in half to rip off the hard part of the bread so maybe I could eat it , I didn't want to waste it , only to find the middle of my burger was so... More...
    (Restaurants, Fast Food, Coffee)
    starr1727's Picture   starr1727    0 Comments   Comments

    I visited the Wendy's in Brockton MA (1600 Main St) if that helps and was greeted by someone I'll never forget. It was 1am and I had just gotten off the highway from a long trip and decided to stop for some fast food with my husband. She said hello can I help you? And I said HI! Can I please have a Jr. Cheeseburger, a Value fry, and a value spicy chicken with Ranch? She said SURE! LIKE DRIVE UP! As if to mock my enthusiasm although I was only being polite... I brushed it off as her being just as nice when my husband commented that she was making fun of me, I still didn't... More...
    (Restaurants, Fast Food, Coffee)
    Amanda07's Picture   Amanda07    0 Comments   Comments
  • Pitiful Customer Service

    This evening my family and I stopped by Wendy's in South Sioux City, Nebraska. While waiting for our order we were informed that it would be a 6 minute wait for the bacon cheeseburger pretzel bun. The manager tried to convince us to get the chicken instead but we stated we would wait. When our order was 'up', only 2 sandwiches were on the tray. They would bring our 3rd burger along with 3 orders of fries out to our table. The 6 minutes passed and our 2 sandwiches grew cold as we waited for the rest of our order. Meanwhile customers who had ordered after us walked by... More...
    (Restaurants, Fast Food, Coffee)
    Michelle12345's Picture   Michelle12345    0 Comments   Comments
  • Never again!!

    Wendy's has ALWAYS been my favorite fast food place....until recently. I order food from there at least 4 times a week. Lately, my order has been wrong, and that's my biggest pet peeve is somebody messing up my food. I went in this afternoon for a full size strawberry fields salad. Boooo to Wendy's. There were 4 tiny chunks of strawberry in it, and barely any chicken. I was given 1 packet of apple balsamic dressing (the very tiny amount of dressing was fantasticly delicious) but really? 1 tiny package for a salad that large? I was given no fork or napkins...another pet peeve,... More...
    (Restaurants, Fast Food, Coffee)
  • Bad service

    Today I went to the Wendy's in Oxford Ms on West Jackson Ave. The food was fine but the service was awful!! As I was telling the girl my order through the drive though she kept asking is that is? Are you through? I obviously was not done and I felt very rushed when I made it to When I asked for extra sour cream and crackers she also practically threw those as well and rolled her eyes while doing it and then looked at me as if I was stupid. I still said thank you but she didn't say a word and turned around. I have never in my life seen such rudeness and bad customer service. That... More...
    (Restaurants, Fast Food, Coffee)
    mstaggie22's Picture   mstaggie22    0 Comments   Comments
  • Wendy's need to promote Vanessa

    I regularly visit Wendy's but today was the first time I experienced such outstanding costumer service. I've worked in the restaurant business for many years and I know how important it is to make the customer feel comfortable. The second my family walked through the door Vanessa the cashier greeted us. She took our order and was extremely nice. She spoke to my mother in spanish which made the ordering process much easier. She even kept a conversation with myself and my mother after the transaction. She gave us a very heartfelt farewell and I look forward to my next visit to... More...
    (Restaurants, Fast Food, Coffee)

    I'm laughing that your printed comment states that the company will get back to me -- what a joke! Well, I had the strongest desire for Wendy's chili. I had not had Wendy's chili in a long, long time, but I used to order it out on a regular basis years back. So, I decided to go to Wendy's, went into the restaurant, and immediately left because of the extremely offensive, dirty smell of the restaurant. Still craving chili, I went to a second Wendy's. Even that restaurant had a funky smell to it, but I decided to take a chance and got my chili. Well, for three... More...
    (Restaurants, Fast Food, Coffee)
    My3Cents's Picture   My3Cents    0 Comments   Comments
  • Baconater ruined

    I ordered a baconater at a wendys that it is 30minutes away there and back just to get home and find out that they forgot a hamburger pady but somehow remebered a second slice of cheese and didnt feel like driving another 30minutes just to argue with someone and may take sometime since they forgot the receipt. My hopes and dreams were in that burger and they destroyed them. With my day. More...
    (Shopping, Chain Stores)
    Wps711's Picture   Wps711    0 Comments   Comments

    HOT DIGGITY DAWWG! so i went i had pretty high expectations after trying the macdonalds across the street i've been going to for YEARS but HOLY MOLY HOT CANNOLI! I grubbed into that burger like it was a COLD POP! CHEEYA! HOLLAAAAAH! MONEY HUUUNGRYYY! I had NO idea how ballin a burger could be. dont even get me STORTED on the nuggets! literally the DOPEST nuggets i have even seened, tho! they even got that dippin sauce to dip ur nuggets into... uh DOUGHBOY! now i know where to go any time i get fluffed- OH MS WENDY, GTFI AND GIMME SOME OF YO PIZZA! More...
    (Restaurants, Fast Food, Coffee)
    OTAY101's Picture   OTAY101    0 Comments   Comments
  • wendys on 79th street and biscayne blvd miami, fl

    worst wendys ever!!! they sell cold food, the chicken nuggets are always refried after being cooked already..one time they sold me a ceaser side salad with the lettuce thats supposed to be served with the tossed salad...i went there again, ordered a " sour cream and chives" baked potato...when i got to the drive through wondow i asked for an exra sour cream..the girl responded and said "we dont have any "sour cream" the truck didnt come yet"..i was totally frustrated!!! the worst wendys ever!! had i not asked for "extra sour cream" i would have not... More...
    (Restaurants, Fast Food, Coffee)
    janay's Picture   janay    0 Comments   Comments
  • Wendy's Discrimination To Disability

    Wendy's in Kapolei, Hawaii has an employee still working there that called me a "f*%:ing retard". I have a speech disability and stutter. The employee was speaking to another employee because they thought I couldn't hear her. I immediately reported her to the store manager. She sent her home early that shift! I called the district manager. They said they would handle it. She is still working there. It seems even though I called multiple times that this inappropriate behavior didn't get the slightest correction. I am still disgusted with their staff. I already deal... More...
    (Restaurants, Fast Food, Coffee)
  • Bad service and treatment

    I will never go to wendy's in York, Nebraska again, because they seems to think it is ok, to make your order wrong and throw your food in the trash can, and the owner and employees seem to think it is funny to treat you like trash just because they get a kick out of it, I have complaint alot of time and it doesn't seem to make this Wendy's in York, Nebraska any better. I truly thing the heading company should fired the owner of Wendy's in York, Nebraska. More...
    (Restaurants, Fast Food, Coffee)
    Smooth1's Picture   Smooth1    2 Comments   Comments
  • What does it take to get an opportunity to try a new strawberry shake?

    EVERY single time I have gone through Wendy's and asked to order one of the strawberry shakes, I hear the same thing, sorry our machine is broken, sorry we are out at this time. Doesn't matter which one I go to. Today I tried again. If you all are out of something, why don't you write a sign and hang it on the menu. People wouldn't be so angry and frustrated. Instread we order only to be told you don't have something once again. I ordered nothing and left. I am NOT going back. It is so rediculous to have an item listed and not be able to ever try it. I am quite... More...
    sdsmith457's Picture   sdsmith457    0 Comments   Comments

Wendy's Reviews By Product

Wendy's Comments

jlbaldwin says: (2 years ago)
I went to Wendy's in Alpena Mi Store #00004221 and ordered $38.00 of food and used my debit card and was told it was declined. She ran three cards and said they were all bad cards. I paid in cash and while I ate I called both banks They said there was nothing wrong the trouble was on thier end. I went to the manger and she said it muist be their wy fy it wasn't very good. If I didn't have the cash on me we couldn't have eaten Ihad my grandkids with me and they were worried because papa didn't have any money to buy food. How embarising If I could sue for th embarrisment I would The manager thought this was funny Idon't Wendy's just lost a loyal customer and anyone that will listen on facebook

wendyssucker says: (6 years ago)
Wendy's on Beltline Blvd. in Columbia, SC (drive-thru) used to get our orders right every time up until about 3 months ago. Now, no order is right. Something is always left out of the bag. I blew up at the manager about six weeks ago and told him the problem. All he said was, "sorry." I've been back 3 times since then and still the orders are wrong. I'd go someplace else but I happen to like Wendy's food. Too bad the service sucks and the manager is obviously an idiot. You'd think corporate would fire them all!! Does corporate even care???

nancy1959 says: (6 years ago)
wendys workers are very nasty especially the mexican workers their food sucks!

jojuli789 says: (7 years ago)
how dissapointing when i got my daughter a kids meal we get home and theres no toy wow thats crappy service i think thats the point of a kids meal... i demand a free kids meal ughhh

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